Servicing & Maintenance

We install, maintain and commission Fire, Intruder Alarm Systems and Emergency Lighting from the following manufacturers:

Fire Alarms
Advanced Electronics, Alarmtronic, AlarmSense, Apollo Cooper Firedex, C-Tec, Fike Rafik, TwinFlex, Gents Xenex, Haes Systems, Hochikii, JSB Firedex, Ken-Tec & Morley

Intruder Alarms
Honeywell, Pyronix, Risco, Scantronic, Texecom & Visonic 

A comprehensive fire alarm maintenance contract and servicing to help you stay the right side of the law, and your premises and staff are protected.

Therefore, you have the peace of mind that not only do we meet or exceed the highest possible business performance standards, but we also security screen all relevant staff for your safety.

Your fire alarm system has been installed to protect you and your building depends on this system functioning properly in the event of a fire, acting as an early warning system and enabling safe and timely evacuation. You have a legal obligation to ensure that this detection system is in good working order and adheres to current regulatory standards.

Alarmwise will make servicing your fire alarm panel an effortless legal obligation for you. Our trained engineers will carry out you’re servicing in accordance with BS5839-1 and offer you a cost effective way to ensure all working and update giving you peace of mind.

On choosing Alarmwise for your alarm maintenance, you will receive a contract form that states:

The standards which the maintenance will be carried out to
How often your fire alarm will be serviced and tested
The minimum response time to call outs

What is included in your agreement (call outs, parts etc)

We can provide you with routine bi-annual alarm testing & servicing and offer an emergency 24-hour response call-out service.
If replacement parts are needed for your fire alarm to keep it working to optimum levels, we advise this is done straight away. In the longer term this is more cost effective than paying for call outs to a malfunctioning system, or fire brigade costs to attend false alarms. It also reduces the risk of your system not operating as it should if there was a fire to break out on your premises.

Its important to keep up to date with your fire alarm maintenance and servicing, reason being two fold. Firstly, by keeping your alarm maintained, you are reducing the risk of false alarms. Secondly, and perhaps most importantly, you are ensuring that in the event of a fire the alarm will activate and alert occupants properly. The BS 5938 recommends that a fire alarm system be inspected by a competent person at least every 6 months and the government also recommends abiding by this standard.

Fire Alarm Servicing Reports

Following a maintenance visit, you should receive a full written report of any devices or parts that have failed the tests. You should also be advised whether the works specified are just recommendations or whether they form a non-compliance issue. Any non-compliance works should be completed straight away to ensure your fire alarm system protects your property and your employees should a fire break out.

The expected lifespan of your fire alarm system is around 10-15 years. During this period, it’s important to keep your system maintained, up to date and compliant with legislation. After this period, we would recommend upgrading your fire alarm system to ensure your people and property are protected. Our fully qualified engineers will advise you exactly when a new fire alarm system upgrade is required and how best to go about its installation.

Please note: Central station and manufacturer cloud monitoring on Fire or Intruder Alarms System is normally set up after the first initial installation paid in full by the customer then a 7-day soak period before the system can be monitored in most cases and should be accompanied by valid maintenance contract and will be invoiced separately for the year to year monitoring.

What’s the next step?

If you’re looking for new maintenance/repairs programme for your system
or moving from your incumbent maintenance supplier

Call us for no obligation quotation today we will be available to discuss your requirements in more detail. Then, if required, we’ll arrange a free on-site survey.

If you have any questions regarding the fire alarm maintenance contracts, fire alarm servicing or any aspects in general, then please don’t hesitate to get in touch with us.

Alarm Installations and Maintenance 
Domestic and Commercial Fire Alarm Systems
Conventional Fire Alarm System (Non-Addressable)
Addressable Fire Alarm Systems
Wireless Fire Alarm Systems
Emergency Lighting (Maintained and Non-Maintained
Fire Exit Signs (Maintained and Non-Maintained)
Heat and Smoke Detectors Alarms
Fire Alarm Call Points
Magnetic Smoke Door Holders: Wall or floor mounted
Fire Risk Assessment


Fire AlarmsFire Exit SignsBS 5839 part 6Addressable Fire Alarm
Fire Alarm Panel Fire Alarm MaintenanceBS 5839-1:2013Wireless Fire Alarm
Emergency LightingFire Alarm Systems ServicingConventional Fire Alarm

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